Shipping Policy

 

Thank you for shopping with us! Please take a moment to review our shipping policy below:

Shipping Timeframe

Orders are typically processed within 2–3 business days. Once shipped, delivery may take up to 14 working days, depending on your location and local postal services. Working days do not include weekends or public holidays.

Please note that delivery times may vary due to factors beyond our control, such as customs processing or shipping carrier delays.

Customs, Duties, and Import Fees

We ship worldwide. However, we are not responsible for any import fees, taxes, duties, or other charges imposed by your country’s customs agency. These fees are the responsibility of the recipient and must be paid upon delivery.

We recommend checking with your local customs office for details before placing an order.

Lost or Damaged Packages

Once your package is in the hands of the shipping carrier, we are not responsible for any lost, stolen, or damaged packages during transit. However, we will do our best to assist you in filing a claim with the shipping carrier should any issues arise.

 

If you have no questions or concerns regarding your order, please do not hesitate to contact us at info@somaliworld.co.uk We are always here to help !

 

Thank you for shopping with Somali World.